Hosting

Hello Community!! We had to decline a request recently due to our discomfort with a potential guest.When I selected that option, Airbnb prompted a few messages to fill in - one to Airbnb about why we are uncomfortable and then one to the guest! Airbnb's m... Latest reply by Rosemarie9

I'm inclined to not offer a refund as the photos and text are very clear that is a 1 bedroom in a shared 2 bedroom home. The daughter just texted that she is cancelling the reservation. We are leaving for the weekend so there is zero reason for them NOT t... Latest reply by David126

A conversation between me and Airbnb below. __________ Thank you for the response.I am sure Airbnb feel that by removing the words and keeping the rating then the review is some how considered accurate?I see it as a total contradiction for example, if a r... Latest reply by David126

Hi,I am selling my cottage and so need to cancel a number of bookings and remove the listing. What is the best way to do this?Thanks,Jim Latest reply by Jeff158

I live in an un-incorporated county regulated area, unfortunately becuase my address lists the closest city, Air Bnb is charging my guests taxes for that city. I have had a claim open for 3 months, waiting for someone in the "Tax and Legal" department to ...

HI Everyone. I am new to hosting and have had my first guest and so far bookings have been great and still finding my way around the host components.I managed to find the option to have have different weekend vs weeknight items such as minimum length of s... Latest reply by Linda108

I’m about to commit the cardinal sin. I’m going to have to cancel 2 bookings on a property that is now unlisted. Not because I want to, nor can help. I’m not prepared to fight Airbnb about a very personal medical matter for a member of my family which mea... Latest reply by Sandra126

Since Airbnb is moving from the 80% 5* to over 4.8 avg rating over a year, it might be time to think about how to explain the cliff between 5 and 4* the rating system imposes Uber drivers have a number of ideas worth exploring - anyone have anything bette... Latest reply by Joel180

Hello,Our policy states 'no children'. We have a second-time guest who is visiting family in town again. This time around he has his son staying at our house during the day (they are at the house most of the day), and his son then goes to sleep at his mot... Latest reply by Cormac0

I have tried to post a third listing but it seems like it doesnt work for me. Everything works fine till the third step but than when I go further and want to include the prices, everything blocks, and I cant continue. What is the issue?