Hosting

So, I am coming to the end of a two-week stay with guests who travelled to us directly fom Nigeria. We are in Nova Scotia, Canada - about as climatically opposite to Nigeria as you can get in March! We have a couple inches of wet snow on the ground and th... Latest reply by Fred13

Hi there to everyone...I have two magnificient apartments and I am superhost mostly because of that apartments luxury...I also from this year have two more apartments which are not good quality so I´m afraid there will not be a goood rating. All that 4 a... Latest reply by Paul154

One of our guests asked to reschedule their booking 3 days prior to their arrival. We suppose it is because we had set to strict cancellation policy so they wouldn't get any refund back. However they couldn't give an alternative date and they're paying fo... Latest reply by Sandra126

First she calculated the rental at $48000 (wrong) and said the fee was $28,000! Yes, $28K on $48K rental. When I corrected her that the rental would be for $15K, then she says the fee is $9K... $9K out of $15K is a 60% fee. She insisted this was the ri... Latest reply by Emiel1

Recently had a conversation with ABB about not receiving a guest message by email and they sent me a link to an Airbnb feedback form -https://www.airbnb.ie/help/article/1640/how-can-i-give-feedback-about-airbnb The link says 'Use our feedback form to give... Latest reply by Emiel1

A guest of ours cancelled their bookings too late and we are then supposed to get the payout still. The message from airbnb provides a link to refund the guest in full regardless. We wonder if they also refund their service fee as well when we choose to r... Latest reply by Kelly149

I regularly pretend book my nearby Marriot Hotel. I keep my peak rates way less...they triple their price on those dates... and my regular rate about 25% less. Recently, when I did this, they have a new feature..about a 20% discount if you booked under a... Latest reply by David126

Hi, I am renting my house on April 1st. I live there and was wondering what would be the guests expectations as to having enough space in the walk-in closet but still having to share such space with some of my things. Should I move the entire content of m... Latest reply by Mariflor0

Hi everyone, A guest communicated with me (after MUCH prompting) that their flight arrived at 8:40pm and that they weren't sure what time they would arrive because they weren't sure how long it was from our place to the airport. I told them it would only ... Latest reply by Marit-Anne0

Thank you for the response.I am sure Airbnb feel that by removing the words and keeping the rating then the review is some how considered accurate?I see it as a total contradiction for example, if a racist guests words were removed why in the world would ... Latest reply by Fred13