Getting the total a guest pays.

Catherine-and-Pádraig0
Level 2
Ria-Sirach, France

Getting the total a guest pays.

Thought I was making a simple request - I needed to know the total amount a guest paid on a particular reservation, because of a potential change in circumstances. Airbnb refused to give me this information. It seems crazy that I am not entitled to know what someone is paying to stay with me? Just wondered is there a way around this. 

2 Replies 2
Letti0
Level 10
Atascosa, TX

@Catherine-and-Pádraig0  Just do a duplicate booking for the the same amount of days and guest count on your listing and and you will see what they were charged. Also be sure to use the days of week that they booked with same pricing. 

Thanks Letti.  Unfortunately my rates and weekly discounts have changed as the booking was made a long time ago. I can guess at the amount - I assume around 15%. It not really a big deal really - I will just have to ask the guest. I was really  suprised at Airbnb not giving me the information -  just wondering why airbnb are not being transparent in their booking system.