Hi Fellow Hosts....
I was asked to post this on the CC by Airbnb to show other hosts how I go about choosing which guests gets a CONFIRMED BOOKING. (I decline about 20% of my booking requests every month as I am sure you can understand why) - plus some people prove to me they will not be a great guests just by choosing to ignore my 10 questions but continue to ask me questions that are easily answered had they read my completed listing....and we are totally ok with that, because other hosts need bookings too and not everyone is gonna be a good match. Our listing is for a PRIVATE ROOM in our 4 bedroom 1600sq foot home.
To date, I have helped over 100+ hosts compile their own 5-10 questions. Each one loves how its working for them already. And so do the guests. One host even showed me the answers she received from her first guests which included the guests gratitude towards this host for taking the time to find out what the guests needs were prior to their arrival with her 10 questions, (which of course are different but some similar to mine)
The answers I receive are also very telling about who has read my listing, looked at my photos, and how respectful they will be in my home. (yes, some guests have even written back saying...."Wait, What? You have a Cat?" - still shaking my head over those.
FYI - In my listing, I talk about our awesome cat in 3 places and even have a photo in Position #5).
************Momi's 10 Questions for Potential Guests************
Thank you __guest name____ & __guest name____ for taking the time to fill out these questions. I'm sure you can understand that we have to be very careful about who stays with us in OUR HOME. These questions are meant to help us get to know you, find out your needs, and to ensure that we will be the best fit for each other as host and guests. Honest answers are required, but humorous replies are welcomed too.
1. Pls tell us ONE reason why you chose our place.
2. What are your plans during your 6 night stay? (Day & night)
3. Do you like dogs and cats?
4. You will be receiving our HOUSE MANUAL from Airbnbs' confirmed booking through your email. (after your booking is confirmed)
PLEASE be sure to read it as soon as possible. Let me know if you have any concerns or questions. I always reply very quickly. (This is not the same as our House Rules)
5. Are you interested in my "Real Hawaii" private tour? Need airport pick up and/or drop off?
6. Are you planning to drink alcohol at our home? Which is totally fine, but no excessiveness will be permitted.
7. Do you need a rental car?
I have fantastic idea that will save you significant money. Just need your email address to send you the link to the app PLUS $25 of free promo money to help you get started.
8. Have you stayed in a PRIVATE ROOM inside a Family Home before with Airbnb? If so, how was the experience?
9. Do you consider yourself a neat and clean person? And your husband? girlfriend? partner? friend?
10. Do you enjoy a gorgeous Sunsets? I know a secret spot near my home 😉
(if you would like to borrow some comfortable chairs to watch it, just let us know, I even supply wine glasses & corkscrew)
Mahalo for getting back to me. I would like to receive these answers very soon to move forward in your booking request. Should only take 1-2 mins. Unless you write a lot like me - lol, - Aloha, Momi
If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.
Aloha, Momi
Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook