How can I change pricing once someone already requests a date?

How can I change pricing once someone already requests a date?

It's a holiday week and I hadn't gotten to changing it yet.

2 Replies 2
Brittany1
Level 10
Chicago, IL

@Nancy55

 

You cannot change the price after the guest has inquired. This has happened to us a few times. We kindly tell the guest that we had not correctly priced the days and that if they would like to book after we change them we will give them a small percentage off for understanding.

 

I recommend also pricing as far ahead as possible. We price a year in advance including holidays and events to avoid that situation.

So should I ask them to make a new inquiry and I can book at the corrected price?