I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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I spoke to the gentleman by phone and I have no idea why that would be. Most of our listings come through VRBO. Very disappointed that Air BNB does not provide any additional information on the reason why they cancelled him and there is no way to contact Air BNB to reinstate the reservation. Any suggestions as to how to contact a human?
Plenty of information on her how to contact ABB.
I can understand that there may be reasons why such information would not be available. Not sure why you would be so keen to reinstate.
I am very pleased to hear it! Proactive. Well done, Airbnb.