Log-In problem

[Michael355]

Normally I log into my account via Face book I can see my account is open but when I click on any button is asks me to log on

with my password when I try it refuses my log on and tells me to log on via facebook but I cant find the page to log on via face book.

Any suggestions please on how to resolve this problem or how to contact Airbnb when I dont have a twitter account.

Mike.

[Colin30]

Hi,

I am having this same problem on one of my computers. When I am using Chrome I have the samwe problem you describe. I have just tried logging in from Firfox and it has allowed me to log in.

I would be interested in hearing if there is a fix for this problem.

[Pasek0]

Until this afternoon I've never had difficulties logging in with laptop or mobile.  But today I went to my phone provider and got a new set up with them that should be cheaper and shouldn't affect any way that I use my phone.  

However, since then I've been unable to log in to Airbnb on the phone.  It didn't accept the password that I KNOW was correct.  Do you think this issue is connected to the change of phone service or is that just a co-incidence?

So I decided to get a new password and went through the Forgot Password process.  I choose the new password and was VERY careful to ensure that I got it right but - it still doesn't work.

I'm now worried about doing it too many times in case Airbnb block me completely - is that likely to happen?  Can anyone advise what to do?   For info, I'm writing this from my laptop, which is still currently logged in from my old original password - whicht wasn't accepted on my phone.

[Andrew90]

As fellow hosts we cannot help you with technical issues. I would Contact Airbnb <-Link

[Pasek0]

I turned the phone off and back on again and, hey presto, it went straight into the Airbnb account! - so problem solved.