NEW REVIEW STATS - as experienced hosts do you miss the ratings for Cleanliness, Accuracy, Value?

[Lyn-and-Gavin0]

I really miss this information now that air bnb have removed it from the system - Anyone else out there feel the same?

I am told the only way to get the data re-instated is to post in HOST VOICE - which is in the drop down from the Discuss Icon at the top of this page.

So if you want the data re-instated then please do make your own post (in Host Voice) or just add to mine which I posted the other day.

It's HEADLINED up as "Feedback  for air bnb on the new review stats pages"

Here's what I posted:

Like the new Stats pages. Thank You. With regard to Reviews..... I like some of the changes (I love the fact I can now see who gave me lower than 5 stars back in 2014 and early 2015 when this information wasn't shared with us hosts).

However ....... I really think that removing the scores for the other ratings Cleanliness, Communication, Accuracy, Location, Value etc. will be detrimental. Prior to this change, we were able to see and track what the ratings were for the various rating catagories.

With the new stats hosts can only see the overall star rating so if we get anything less than a 5 star rating and the guest doesn't mention anything in the review or the private feedback, the host have no idea why we might get a lower than 5 rating. I actually use these ratings to see if it's possible to improve in some areas.

Any issues with cleanliness surely must be a huge factor that hosts must be made aware of? With the introduction of smart pricing - I think the value button is key......I used to score between 89 -94% (I have two private rooms I list) and I would like to know I am maintaining these scores...and that guests still think I offer value for money.

PLEASE, PLEASE , PLEASE Air bnb RE-INSTATE this data and make it still available for hosts to track.  

Thanks for reading

[**bleeps** removed]

[Alice-and-Jeff0]

Can you provide a link to where this information about new review stats is located?  

[Lyn-and-Gavin0]

Log in and go to drop down box under hosts - It's in the STATS section (if you use a laptop)  not avail on app on mobile devices.

There's headings

REVIEWS      VIEWS    etc.  if you click on Heading this gives you the data.

Best Lyn

[Kirstie]

HI @Lyn-and-Gavin0,

I apologise you still have some words showing as **bleep** in this post - we had some issues with our filter yesterday. I have edited the **bleep**s where I was able to find the original text but I cannot access the original text to replace the other ones here. If you would like to restore it to the original text please send me a message (click on your name in the top right corner of the Community Center, then 'Inbox', then 'New message' and type 'Kirstie'). Send me the words/sentences that have been hidden with **bleep** and I can restore it for you. 

Thanks,

Kirstie

[Lyn-and-Gavin0]

Thanks Kitstie - I have done as you suggested - I didn't cut and paste first part of post without the beeps asking other experienced hosts to post in HOST VOICE if they also miss information.

thanks Lyn