Hello,
My first two guests both left positive reviews and seemed to love the place, but both left me only four stars. How big of an issue is this?
I made sure to have the place clean and well furnished and equipped. I have almost every ammenity required for Airbnb plus. It's also very cheap right now as I wanted to get some good reviews before starting to raise the price to market rates. I leave them all a bottle of wine as a gift when they show up.
My guests so far have been newbies to Airbnb with few reviews. Is it just that they don't know how serious a four star review is? Should I be straight out asking people to leave a five star review? How many fours can Airbnb tolerate before it affects my account?
Should I be freaking out about this and trying to determine what's wrong? Or should I just keep on doing the best that I can to ensure my guests have a good stay and hope that the five stars start rolling in?
Thanks,
Jake