Non-existent cancelled booking showing up in my reservation history

Sophie48
Level 1
London, United Kingdom

Non-existent cancelled booking showing up in my reservation history

So there's a cancelled booking showing up in my reservation history but i don't recognise the name, there are no messages connected to it, and i've searched my email history booking confirmation email and there's no record of the booking at all. Anyone else seen anything like this? 

2 Replies 2
Clare0
Level 10
Templeton, CA

@Sophie48 It's possible a guest made a reservation request and quickly cancelled it before you even knew it was there.  Don't give it another thought.  It does happen very often but it does occasionally. 

David-and-Fiona0
Level 10
Panglao, Philippines

This is not uncommon. Its just that Airbnb may have cancelled it due to fraud, non payment or a mistake by the guest. It may have happened before you even get notification of the booking. Hope that helps