Offering an extension to a guest.

Deborah82
Level 10
Toodyay, Australia

Offering an extension to a guest.

I've had two guests in the past week wanting to extend their stay. 

 

Can I just say finding out how to do it was difficult- not to mention different. Having to go to the help section to find it? A little strange (in placement).

 

however, once found it was so easy! Love the ability. Would just like to suggest that it's placed a little differently and somewhere a little more handy...like the dashboard, or upon opening the guests itinerary.

 

Finding it, only because I went in to the help pages to research how it was done, was not where I expected to find the ability to make changes, rather the information on how to change it.

Loving the Airbnb community and it’s diversity❣️
5 Replies 5
Linda108
Level 10
La Quinta, CA

@Deborah82  I think finding stuff on the Air BNB website is like trying to find something specific in Ikea.  You have to take a very round about trip and you might find other stuff you need to know along the way...Just saying.

Great analogy @Linda108, I completely agree! haha - Karen

Lol to you both @Linda108 & @Karen. I came back in to say the same thing Karen. Top marks for a spot on analogy Linda. That one definitely got me grinning!

Loving the Airbnb community and it’s diversity❣️

Deborah would you mind posting a link on how to extend the stay? I can't seem to find it. Thanks!

I use google, they have Airbnb help pages indexed very well and also this forum.

This search https://www.google.com/search?q=airbnb+extend+a+reservation

Took me right to the answer.

There is also a great collection of guides including how to alter a reservation in the “Community Help Guides - Airbnb Community”

https://community.airbnb.com/t5/Community-Help/Community-Help-Guides/m-p/23100#M311
Andrew - see community help guides for many great FAQ