Special offer

[Kevin-and-Shellee0]

Hi - I am a new host and during the set-up process I checked the box to provide a special offer to the first three people to book (a 20% discount). I got my first booking yesterday and the guest subsequently asked if the special offer applied to her. I assumed that it would have been automatically applied when she booked - is that the case or do I have to click that "Send Special Offer" button? Will that even work now that she has booked?

[Ben551]

It’s automatic. If it applies for her, it will happen by itself.

I had a guest book after I first listed and the nightly price went down automatically. You don’t have to do anything, it will show in her booking summary (price breakdown) once she completes the booking process. The fact that she is asking means she didn’t go far enough through the booking process to see it apply in the breakdown.

[Kevin-and-Shellee0]

Thank you Ben!