Hosting

I had my first terrible guest! (disturbing guest actually, we didn't feel safe in our home during his, thank goodness, brief visit) I feel as though I need to have on hand all documentation regarding this individual. Including the private guest feedback I... Latest reply by Laurie18

My guest checked in september 1 and will check out tomorrow sept 5 and still didn t received any confirmation of payment ( total 514 euro )..??? Latest reply by Dennis31

In the search results my listing is shown in the incorrect place, eventhough it is in the correct place when I go to the 'Edit Location' page within listing management. It is wrong by c.200m. Latest reply by Gerry-And-Rashid0

We charge £59 per room. Someone is coming to stay for 2 nights and Air has worked this out, before any charges have been removed, to total £117. Why???? Other times they get it correct. Why has this happened? Latest reply by Veronica21

Hi, I'm Bobby.I have a booking for a 7 night stay @ 2800 INR, which is 19600 INR.I am informed that my payout will be 15958 INRCan anyone tell me why such a high percentage (more than 18%) deduction is being made by Airbnb.Can someone tell me how/who to c... Latest reply by Bobby0

hello there! ok so i have an older guest (in her 50s or 60s) staying during this long weekend and from the beginning it's been difficult. she told me she would check in at 2:30pm on friday and then called me at noon saying she was already in the area and ... Latest reply by Nancy67

My policy is strict. A confirmed gust cancelled the night he was to arrive while I waited for his arrival. I presumed he was not refunded. I just got a message about money being sent to me for another reservation and it seems that airbnb has deducted the ... Latest reply by Linda108

We are Airbnb hosts as you can see in our profile. Yesterday our friend suddenly text us that she is coming to Stockholm for the weekend. Unfortunately our apartment was full & we tried around dozen listing to book in Stockholm but except one all other tu... Latest reply by David126

I have had two requests today both by people new to Airbnb. It is a holiday weekend and it seems there are unscrupulous folks who use stolen credit cards, rent last minute and ask to check in late. I realize there will be some that are new and I try to ... Latest reply by Hope5

What if the guest left positive comments but only left 3 stars that means your place looks bad? Even one person who leave 3 or less stars will pull down the average. I think the stars need to go from 1-10 to make it more nuanced and fair. With 5 stars the... Latest reply by Philip10