Hosting

i have a guest who is having a problem with verifications on airbnb site to book.can i help them in any way ? Latest reply by Pauline52

we accepted a reservation (or "Pre-approved it") more than 48 hours ago. When we accepted it, a note popped up saying that the guest still has to submit payment information. It's been longer than the 24 hours and it still says "awaiting payment" and tho... Latest reply by Michael376

Just accepted a booking from a couple who are coming to Colorado to get married. Did I know an officiant, they asked. Since my profile indicates that I'm an ordained minister, I figured this was a polite way to ask if I would marry them. Heck yeah! E... Latest reply by Lizzie

We have guests who have just arrived and staying 45 nights. Total payout to us is A$4128 but Airbnb have emailed to confirm they have sent A$2830. Why not the full amount? Latest reply by Marie82

Hi - I have accepted the request for a guest to stay but have now got this message from my guest: "Problem Andy. The site will not give me access to pay. It just keeps going round in circles." Anybody had this problem? Any advice on what to ask to help th... Latest reply by Gerry-And-Rashid0

I have a guest who wants to extend his stay. In order for him to extend his reservation, I unblocked a day which had previously been blocked for preparation (cleaning). It now shows as unblocked on the calendar, but still shows as unavailable when the g... Latest reply by Annette33

I always see a notification that I have a message, but I've responded to all my messages and alerts. I can't make it go away. Sometimes if I click open/closed enough old messages, it will go away, but I always get another one or two that are not associa... Latest reply by Linda0

Just accepted a booking from a couple who are coming to Colorado to get married. Did I know an officiant, they asked. Since my profile indicates that I'm an ordained minister, I figured this was a polite way to ask if I would marry them. Heck yeah! E...

Recently, my aunt who is a host passed away and I'm tasked to replace her. At the moment, I'm using her account to respond to inquiries and bookings. I would like to have my own details (personal and bank account) in the host account but would like to ret... Latest reply by Catherine255

Hi all I had a guest wanting to extend her stay and as she was struggling to extend, she cancelled and then re-isued the stay (which I have been paid for in full). I then refunded her for 50% of the stay (due to my cancellation policy) but she has not rec... Latest reply by Linda108