Suggestion for better relations between Airbnb and hosts

[Ange2]

If you like this suggestion click this link  Host Voice page  and thumb it up, add your voice and your concerns.

This is a Host Voice Proposal by Hosts @Annette And Curtis.  I like it and think Airbnb should definitely take note of it.

AIRBNB: "Popular Ideas with the most Thumbs Up are reviewed closely by the Airbnb product team. In reviewing these Ideas, the original post and comments from the community will be considered."

[Ephraim0]

@Ange2 Thank you for your idea, I gave it a thumbs up because I respect those of us who are trying to make things right. I am not one who kisses anyones behind. I say it like I see it and I refuse to join the choir of sheep on here that are pretending that working with airbnb is a dream come true. It's not. Lets be honest. And those that sing the praise here on these boards hoping for better placement or a thumbs up from a "moderator" are sheep. Your praise is just as ignored as the real concerns the rest of us have. Has anyon e been able to access a profile from these boards? Its been about two weeks or so since countless hosts asked to be able to see and address a question. 

In response to your original post, and some of the replies you recieved  Ange here are my thoughts: And please keep in mind, while I disagree with the solution you proposed I respect you for offering one.

I really don't think it's complicated to treat hosts with dignity. Amazon, Walmart, costco, Expedia are all mammoth corporations yet the treat their customers well. I think they stood the test of time because of their customer service. I disagree with the notion that a comapny is too big to fail, it happens all the time in a free market economy. I don't see a newsletter as very helpful, I personally would see it as another patronizing gimic. If airbnb wished to be responsive to us hosts they could make it happen in a weeks time. Instead we all type away on these boards like a bunch of retarded monkeys sharing thoughts, joys, pains and ideas with one another. But as far as airbnb is concerned no one is home.

[Karin38]

@Ephraim0....the last part of your speal was awesome!  

[Ariane7]

I recently received bad feedback which brought my rating to lower than 4 stars out of 5, which meant that ALL my listings were suspended, which I found to be rather harsh... I was then instructed by airbnb to follow a tutorial which involved watching a video on how a person fitted an electronic badge key to their front door so that it can be programmed to accept the guest's badge which would be sent in the post as the host wouldn't be there for their arrival, but guess who was there in the video... a DOG, yes in their tutorial they say it is perfectly acceptable that you are greeted by a dog (and where did he do his poo etc.. while waiting for you to arrive) and while you are staying there who is supposed to take this abandoned dog for a walk? I would be totally shocked to be greeted by a dog and would immediately ask to be relocated... This video comes from airbnb suggesting that this is how I can improve my ratings...! Not to mention that an electronic key system is extremely expensive and as we all know from hotels, quite often the bedge decides to malfunction... then what do the guests do while they wait for you to turn up from your holiday elsewhere, hope that your dog can open up the door manually???

It's just unfair that if you get 3 out of 5 stars your account is suspended, I only had one other feedback on that listing, so one person gave me 5 stars the other gave me 1 star which immediately meant I should be suspended - that is wrong and unfair... if airbnb wants to believe the guest each time then they should provide a service where they can come round and check for themselves about cleanliness etc.. not just side with a guest that tried to use extortion to get a reduction and then when they don’t get a reduction, they take revenge... that seems to be a trend these days, hiding behind a computer saying whatever you like just because you can...