these days, quite a few hosts are disgruntled about the "treatment" they receive from Airbnb, and the feeling is that guests are paid much more attention to than hosts.
How about this fix: send out a monthly email newsletter to hosts, highlighting the changes newly implemented into the Airbnb platform, address some hot topics, add a few suggestions, keep us in the loop!
An email would catch anybody's attention easily. Alerting hosts to changes would also do a lot to cut down on complaints and unnecessary reaching out to Airbnb by some hosts.
I see it as a win-win situation for Airbnb and hosts alike.