@Huma0
Hi there Huma, I know this global thing sucks at times.......you post a question and the answer never seems to come, but that's what happens when some of us play while others sleep!
This year the Superhost rewards are a bit different from the past. Previously the company just attached a coupon to your profile and that was it, but this year they offered bonus choices. You could elect to have either the pound value coupon or you could have professional photography and it required you to make a selection before the coupon was automatically credited to you.
You would have on the anniversary of receiving Superhost status received an email like this.....
And clicking that field should have taken you to an option box to access your reward.
The other thing that has changed this year is once you accept your bonus, that triggers the program to, each week, send you one of those silly emails telling you to spend your bonus.
For anyone who may be a bit unsure of where their bonus resides, this screenshot might help.....
I hope you can find this missing bonus Huma....
Have a great Christmas Huma, and I hope next year is spectacular for you!
Cheers......Rob