I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Hello everybody,
Hosting is a constantly evolving passion and, like anything, the more the do it, the more knowledgeable you get. Tips along the way can be a great helping hand and can really help steer you in the right direction.
What was the best advice you've received about hosting - one which made the most beneficial difference to your process?
Looking forward to swapping tips!
Stephanie
Hi @Stephanie
For me, before starting, was to see my place trough the eyes of the guest.
See what they may need, and what would make they comfortable.
Sometimes is a simple thing like a frozen pizza available if they are arriving late and may be hungry, and no shops are available.
Also, be communicative. Ask questions, before and during their stay, to ensure that I can fix any issue before check out (and review) time.
Hi @Stephanie . When we purchased our holiday home, we had not heard of Airbnb and had no clue. We contacted a local agent, met them for coffee and chat and they recommended we focus on flat cleanliness and guest communication. They also said it is not easy or cheap. I think they were right on all counts!
The best advice about hosting was...to think twice before starting it. 🙂
Turnover is vanity, profit is sanity but cashflow is reality.
@Stephanie My first guest, He was my truly teacher. I received a trust and believe in me and that is inspired me to host.
Communication is key. Also be generous and kind.
don't trust Airbnb Smart Pricing
Don't trust the ID verification System
And don't trust Support when after guest trash your apartment with pics to prove it they will give u repair fees/or cleaning fees/or extra guests fees
Don't trust their Algorithm
Don't trust their star rating
@Stephanie ... no means no!
Do not compromise yourself or your schedule for someone else.
Be realistic!
Note to self: because god knows if your not, your guests will have no fighting chance. 😉
Outsource check in/cleaning , standardise all/most communication and finally buy in bulk!
@Stephanie @Yadira22 @Marie82 @Ann783 @Nutth0 and others, I took a moment to reflect back on my job in Hospitality and a phrase we were taught, "Little things mean a lot"..it's always stuck with me throughout my lifetime.
As has, Treat others how you would like to be treated.
All the best
When I first began hosting a few years ago I was told by some hosts who have been with Airbnb since nearly the beginning these two things:
1) Don't rely on Airbnb as your only income stream as hosts have been de-listed without notice and were not able to even find out what the reason was: They were just "disappeared", like characters in a Stephen King novel. I have seen this happen first-hand now (David in Colorado being one of the more prominent cases).
2) Don't rely on the (mythical) Host Protection Guarantee or the (mythical) security deposit, because they are, well...mythical.