Hey everyone, I am hoping to get some advise from someone please!I have my guest checking in next week and I have requested for them to scan over a copy of their passport or driving license so I can verify them on check in and be sure that I am handing ov...
Latest reply by
Lauren200
Hey Everyone, I've been a host now for 8 months and have had a fair share of communication with Airbnb directly regarding basic set up, etc. They have been helpful...until now. I've recently experienced a situation where I needed to make a claim. From my ...
Latest reply by
Deb70
My guest arrived and within an hour left saying there was no lock on her bedroom door and she felt unsafe. The private room is within our family home and so I dont have locks on the bedroom doors (maybe this is something I should do?!) But my question is...
Latest reply by
Chris232
Has anyone else been experiencing issues with blocked dates on their calendar randomly unblocking? I reported this in the feedback section but nut not quite sure what happens from there. Basically, Blocked dates on my calendar keep opening up, and I dont ...
Latest reply by
Aine1
Hi, My condo managment put up a BIG SIGN "Airbnb NOT welcome here" at the main entrance.Can the managment do that?Can Airbnb International ask the condo managment take down the sign?
Latest reply by
Jann3
I've notified a guest that I have an urgent trip and could not host her. Now it shows that I have a cancellation penalty. How do I remove this penalty? how to avoid this in the future?
Latest reply by
David126
I just noticed two cast iron pots are missing. They were under the counter, so I have no idea which guests made off with them. Can i be reimbursed?
Latest reply by
Farah1
Hey everyone-I am wanting to promote our space and need to find the link to my page on the air bnb profile page [or anywhere really]. Can someone advise me how or where to find it?Thanks!!!Jennifer
Latest reply by
Jes4
I have been hosting since 2017, I've had all kinds of great guest, and some not so great, all in all it's been good. My last guest was a women, her Airbnb profile said she was from Germany and she was coming to Colorado for work. After arriving at 11:30 p...
Latest reply by
Leonie35
Occasionally I recieve messages from rental agents asking me to collaborate with them and post their listings . But they will handle all communication etc and pay me for just listing the properties . Is this legal with Airbnb? if not , what is the catch ...
Latest reply by
Andrea9