Hi, I have 3 questions: 1. If i cancel a reservation and put in that the reason is I was uncomfortable with the guest because"The guest has bad reviews or not enough profile information" does it affect the guest in anyway? 2. I rather not elaborate on th...
Latest reply by
Kelly149
Hi AirBnb community - Seeking your advice regarding Host Guarantee Claims... We're in day 2 of a claim submitted to our guest in the resolution center. The guests cracked our expensive kitchen island countertop so severley it is at risk of falling off. S...
Latest reply by
Marshall10
If I change my co host to be the primary host and we had agreed on a 15% commission prior, just wondering that fee remains the same once I no longer take control of being the primary host.any help on this would be greatly appreciated
Latest reply by
Alice-and-Jeff0
Just recieved notification from Airbnb that the ability to set fixed weekly price is changing to % setting. Meaning if you reduce day rates by 20% in low season it will automatically adjust weekly price by 20%. Weekly prices tend to already be reduced by ...
Latest reply by
James458
I need to switch two reservations from one property to another. The guests have agreed to this (much larger/nicer space for the same $) but I don't know how to transfer a reservation from one listing to another. All input would be greatly appreciated.
Latest reply by
Marit-Anne0
I am finding it difficult to respond to inquiries, when I press Respond, the message box does not come up and nothing happens. Anyone else having this problem. I have been with Airbnb for years and this has never happened until recently.
Latest reply by
C-And-E0
Today when we were updating our calendar, we noticed rates for some advanced dates were changed (again) to a lower rate. Not for the entire month but a weekend or two of a particular month (rates for the rest of the month are fine). What's strange is tha...
Latest reply by
Catharina6
Hello, we are renovating an old Holiday Rambler to put on our property and potentially airbnb. Thoughts on what to do with Toilet? Compost, Dry Toilet? Also, what about Gray Water? Any pointers on this topic of Vintage RV's? Thanks ya'll!
I am new to hosting. I have two reservations in September for 4 nights each from different people. When do I ask them to pay?How do they pay me? Paypal?Do I ask them to pay for the entire visit in advance?This hosting newbie appreciates your help!Do I a...
Latest reply by
Jessica-and-Henry0
Hello fellow hosts,I have noted that Airbnb don't allow to charge for babies. My cottage has space for 3 and an extra cost per night applies for more than 2 guests, i.e. for the third. But how is Airbnb charging if the third person is a baby? when does a ...
Latest reply by
Louise188