guest was charged in wrong currency

James10 · ‎05-12-2015

Hello,

I'm looking for some guidance on the question below. Can anyone help out? I'd like to get back to our upcoming guest with some suggestions.

Our location is in Taiwan.

Many thanks. James

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James, I just confirmed the booking! I added a credit card information and they charged me in EUR instead of SGD (I'm from Singaoore). There are no contact information on Airbnb except to contact you., do you know how I can reach out to them to change the payment to SGD instead

Lizzie · ‎07-12-2015

Hello @James10,

It is lovely to meet you. Have you visited the Contact page within the Airbnb Help Center?

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