Hosting

Custom List Message Item

Black mold - What would you do?

We booked a room for a night, staying with a fellow Superhost. We arrived about 8pm. The host didn't greet us (though their listing said they would). On entry, we found black mold on the walls in the bathroom, kitchen and bedroom. There was also a layer o... read more

Created 13-01-2020 | Latest reply Thursday by Dee1305

in Crewkerne, United Kingdom

St Petersburg FL - Are 30+ Day Stays a Realistic Expectation?

Hello. Budding hosts here. My wife and I are purchasing a place in St Pete where the rules are pretty strict on transient (less than 30 days stays). Essentially, this means for a sustainable business the host needs to make 30+ day stays work if he/she w... read more

Created 24-01-2021 | Latest reply Thursday by Avery64

in Erie, CO

Clarification about AirCover for Guests - who pays, host, Airbnb or 3rd party insurance?

Dear Admins, can we get some clarity about how Air Cover for guests works.When the guest has a grievance, that the host does not agree with, where will the refund or discount come from?Who pays (or sacrifices their payout): The host? Airbnb? A 3rd part... read more

Created 23-05-2022 | Latest reply Thursday by Linda1556

in Marbella, Spain

Feature Request: Filter and sort by TOTAL price—including fees

Feature request: please allow users to filter by TOTAL price —and— sort by TOTAL price. Also, you need to display the total price in the app as well as on the desktop searches. With fees varying so much, the listed price ends up meaning NOTHING anyway. Re... read more

Created 10-07-2020 | Latest reply Thursday by Sibo7

in Richmond, VA

433

How do I see how many stars a specific guest gave me?

I have had some great reviews but I got an email saying that I've gotten 4 stars or less. I can only see what they wrote - how do I see the stars an individual guest gave me? We recently had a hurricane hit our area and I gave everyone an opportunity to c... read more

Created 08-11-2016 | Latest reply Thursday by Mike-And-Jane0

in White Plains, NY

Cleaning fee for an extended stay

Hi Community!Our house frequently gets booked for extended stays: weeks/months. I do the cleaning myself and like to go in once a week to clean, put on fresh sheets and give them fresh towels. However, the cleaning fee is only a one time charge so I’m not... read more

Created 21-01-2018 | Latest reply Thursday by Katarzyna65

in San Diego, CA

Looking for a professional host service in Chicago suburbs

I am looking to find a company that will help me host in my 2 flat in Skokie, IL. We are out of state most of the year so need someone to manage full time. TIA!

Created 23-05-2022 | Latest reply Thursday by Quincy

in Melbourne, FL

[POLL] What is the average length of your bookings?

Hey everyone, As we’re slowly coming closer to the end of spring and the start of summer, lots of people are finalising plans and making preparations to take a small break away from their everyday lives. While some might go away on a short break, oth... read more

Created 19-05-2022 | Latest reply Thursday by Debbie-And-Arnulfo0

[POLL] What is the average length of your bookings?

in London, United Kingdom

how to cancel new host discount

hi. i'm new at this. when i was creating my listing, i was given the option to give a discount to my guests for the first 3 (?) months of doing business. I'd like to delete this welcome discount and i can't find a way to get rid of it. thanks.

Created 24-08-2017 | Latest reply Thursday by Rosalind96

in Boise, ID

How do I contact airbnb ? uk phone number?

I have been demoted to four star by an unfair review . What can I do . How do I contact them . She told them my instructions to get the key werent any good but I have the email with very detailed instructions . Everyone else has had no problem and said th... read more

Created 25-03-2016 | Latest reply Thursday by Mike-And-Jane0

in England, United Kingdom

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