Hosting

Custom List Message Item

Charging for Early Check-In?

I recently changed the description of my listing to state that I would charge $25 to guests who want to check-in early or check-out late. Probably 60% of my guests either ask to check-in early or to drop their bags off so they can explore the city. It is... read more

Created 06-09-2018 | Latest reply yesterday by Jenna233

in Atlanta, GA

why airbnb are guests allowed to see hosts review before they(guests) write one?

It was my understanding that reviews are made available when both parties had completed said task of writing a Review. In my recent experience a guest messaged me why I left a thorough review about their stay before they wrote their review. Airbnb pleas... read more

Created 03-03-2021 | Latest reply yesterday by Mike-And-Jane0

in Philadelphia, PA

Top host ranking for Airbnb and Airbnb Luxe?

Is there a way to find the top ranked hosts for Airbnb and Airbnb Luxe? I am new to hosting and would like to find the business models and networks that are used by top ranked hosts, especially Luxe.

Created yesterday

House Cleaning Raleigh, Nc

Hello airbnb community! If you are looking for a reliable cleaner to restore your rental for future guests, please feel free to contact me. I am located in Raleigh but will work in nearby cities such as Durham, Chapel Hill, and Cary. I am dependable but a... read more

Created 03-01-2019 | Latest reply yesterday by Shanna79

Airbnb does not recognize hotel license

I have a 6 apartment hotel in Seattle with a valid hotel license. Seattle requires that anyone that does not have a hotel license must get a short term rental permit. I am exempt because of my hotel license. Under regulations I have given my hotel license... read more

Created 20-01-2021 | Latest reply yesterday by Corey77

in Seattle, WA

How to avoid unwillingly hosting a party-- tips, red flags, etc

I am posting this because there have been some truly mind boggling party threads with hosts left holding the bags while guests are free to re-book with others and impugn with bad reviews. Until Airbnb does something about this, maybe we can share knowledg... read more

Created 19-12-2019 | Latest reply yesterday by Elaine701

in Frederick, MD

Airbnb App and the Resolution Centre

I find it very strange that I can host and manage listings using the Airbnb app on my iPhone, and even request money from a guest, but I cannot follow up the status of the claim through the App. I find it absolutely bizarre that CS has no knowledge of thi... read more

Created Thursday | Latest reply yesterday by Colleen253

in Sydney, Australia

“Modified Strict” Beta

I am participating in the Modified Strict cancellation policy beta. “Modified Strict” is a proposed cancellation policy similar to Strict, except the 50% refund window is much shorter - guests have up to 1 month before check-in to cancel with a full ref... read more

Created 23-02-2021 | Latest reply yesterday by Judy52

in Greenville, SC

Unfair Reviews and Unfair handling by Airbnb

Hello Lovely People Hope everyone is doing well I have been a host for almost 4 years now and have had the ups and downs like all of us . Off late I see that the Airbnb support Ambassadors are not trying to get deeper into questions raised by us and annou... read more

Created Thursday | Latest reply Thursday by Mike-And-Jane0

in Goa, India

Number of Beds

I just set up my rental on Airbnb. I've been renting our vacation home for 10 years, but have used other platforms.My listing shows 6 beds!! I do NOT have 6 beds. I can not figure out how to change this? When I go to edit my listing, it only shows 2 bedro... read more

Created 21-08-2019 | Latest reply Thursday by Farid116

in Olive Branch, MS

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