one guest booked, two people arrive + third party booking

[Sky13]

Since this is a TRUST and SAFETY issue, we must all ask Airbnb to improve the booking process. 

Please feel free to copy and paste the below content:

1. Please add an extra step in the booking process:

"How many guests are staying?"

This is a TRUST and SAFETY issue. The tiny 'number of guests' button is easily missed. Additionally, if a host has to bring this to the guest attention later, it's awkward at best, and sours the relationship at worst. Not to mention the time/money resources that must be spent by Airbnb and the host to settle the mistake.

2. Please add an extra step in the booking process:

"Is this a third party booking (for someone other than yourself ex. friend, or family)?

This is a TRUST and SAFETY issue. Additionally, if a host has to bring this to the guest attention later, it's awkward at best, and sours the relationship at worst. Not to mention the time/money resources that must be spent by Airbnb and the host to settle the mistake.

[Bill984]

We are so frustrated!!!!!

Our $15,000 a year 4 year partnership with a University is cancelled and/or on hold due to 3rd party bookings!!!

The University has been told by ABNB that the department secretary who does their student bookings would be liable for 3rd party bookings instead of the student guest or the University!?!?

They have put ALL ABNB bookings on hold until their attorneys review ABNB 3rd party liabilities! That just cost us $4200 for the remainder of this school years bookings, and $15,000 future annual income!! We have up to this point, had a great 4 year relationship with this University and their students!!!!!!!! 😞

[Helen3]

Why not use another platform/or why doesn't the university just let the students book directly? @Bill984