payment pending

payment pending

Hi. Can someone please help with this problem. I had a booking request that I accepted. They have 24 hours to pay and if they don't then the dates should come open on my calendar. It has been over 24 hrs but on my calendar it still says that payment is pending. I was messaged by her to say that she won't be booking any more. But then why are those dates still blocked on my calendar? I need them to be open as I am now losing other bookings. The booking was for a whole month so that is a long time for my calendar to be blocked. Pls advise. Thanks.

1 Reply 1
Linda108
Level 10
La Quinta, CA

@Anonymous  Sounds like you know what should happen and since it is not happening what steps have you taken to contact Air BNB?  If you need help with that, here is a link to the community guide for contacting Air BNB that is found right here on this site.

https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728