Hi @Emilie and thank you! Yes, it’s exciting! One question: when should I feel concerned if a future guest has not responded to two emails? I’ve emailed my future guest about check-in, and no response so far. Because I can’t offer self check-in yet, I asked if he knew what time he’d be arriving, and let him know he could check-in earlier if it was convenient for him and his friend.
Because I don’t live close to my Airbnb apartment, I need to know the time in case he’s late and I decide to give the meet n greet and key handover to a local agent.
what’s a reasonable response time?
thank you