Airbnb keeps declining my payments

Joe464
Level 2
Scottsdale, AZ

Airbnb keeps declining my payments

Is anyone else having issues on this website? I use my credit cards all over the world, all of a sudden on Airbnb. I cannot use my credit cards, I couldn't use PayPal, or I couldn't use Google pay, I'm getting messages like error with Android, or "this payment method Braintree Paypal cannot be used to complete this payment. Please use a credit card or debit card instead."

I spoke to customer service for a half hour and they said they need to go and get back to me, I am growing frustrated with this app after they also added the recent payment verification app which I can't remember the name of right now. Anyway, is blowing my mind that I cannot spend money with multiple forms of payments here. Anyone else having issues?

1 Reply 1
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Joe464 , are you still facing this "payment declined" issue? 

 

Please keep us posted if you heard back from the Customer Support team or needed any additional support! 

 

Regards,

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