Booking are available online but guest not able to book

Haseeb14
Level 1
Dubai, United Arab Emirates

Booking are available online but guest not able to book

Am Haseeb host from Airbnb uae 🇦🇪, last 5 days my experience is not able to book by guests . It’s not allowing them to book . 

2 Replies 2
Paula
Community Manager
Community Manager
Port Moody, Canada

Hi there @Haseeb14 Welcome to our Community,

 

Since you posted here a few days ago, I would like to ask if there have been any updates regarding your situation.

 

Please keep us posted.

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Haseeb14
Level 1
Dubai, United Arab Emirates

Hi Paula,

Thank you for your continuous support. 

Still We have an issue with our experiences starting from 7th of August 2023 our guest are not able to book the experiences , at the last payment button it showing the error Experience is not available right now and there was a problem booking this experience-please contact Airbnb support.Please see attached 
Pictures  for your reference- ( my profile, Airbnb support messages, error messages while booking experiences) Error
The support is very slow, we are waiting since August 7. My page visibility is going down everyday due to no booking and no reviews. 
We have build this account from last 2 years with 883 reviews 4.94 rating and has 12 experiences. 

Kindly escalate my issue and support 
 
Thank you so much 
Haseeb