Robert9704 Level 1 Customer Support not replying I am currently staying at a property that is infested with c... Latest reply I am currently staying at a property that is infested with cockroaches. Support initially informed me that this situation wou... Latest reply
Jason643 Level 1 Guest Profiles with Reviews but No Stars—Should I Be Concern... Hey everyone, I’ve had a couple of requests from guests who ... Hey everyone, I’ve had a couple of requests from guests who have a history of trips, but they only have a few written reviews...
Paula Community Manager Which cancellation policy did you choose for your listing? W... Hello Hosts, I hope you're all doing well Cancellati... Latest reply Hello Hosts, I hope you're all doing well Cancellation policies are a topic that often sparks discussion within the h... Latest reply
Elisa Community Manager Do you advise your guest what to pack for their journey? Hello everyone , I hope you’re having a great week! Hel... Latest reply Hello everyone , I hope you’re having a great week! Helping your guests know what to pack can make a big difference in t... Latest reply
John5816 Level 1 How much Toilet Paper? Hosting - Our first guests arrive tomorrow for 11 nights. D... Latest reply Hosting - Our first guests arrive tomorrow for 11 nights. Do I run over there and add more TP? How much is enough? We hav... Latest reply
Elizabeth4016 Level 2 Unapproved guest I’m new—I’ve been doing this just for a couple of months. T... Latest reply I’m new—I’ve been doing this just for a couple of months. This lady made a booking for four people, but about eight showed u... Latest reply