Cancelled booking

[Cornelia253]

I cancelled a guest booking in error and need to reinstate it. I have contacted the guest but he can not rebook as dates are blocked. Please assist

[Emiel1]

@Cornelia253 

If you cancel a booking, the dates are blocked by Airbnb.

Also you will face penalties.

You need to contact Airbnb support for this issue.

[Paula]

Hello @Cornelia253, were you able to read Emiel’s suggestion? What did the support team say when you contacted them?

Regards,