Cannot get a phone verification code

Level 1
Moscow, Russia

Cannot get a phone verification code

I'm not able to reset my password and therefore logged out of my account. Airbnb wants to confirm it's me and is giving me options to send a 4-digit code to my mobile number or a call. I chose both options multiple times and haven't received a code. The call option is not available in my country, but it's driving me nuts that the code is not being sent to me. I cannot figure out why and I called their Customer support and all I heard was, we understand, we're sorry, but this is the only way. Did anyone have the same problem? Any advice/recommendations who to talk to and how? 

1 Reply 1
Community Manager
Community Manager
Toronto, Canada

Hi @Boris344 , 


Have you successfully logged into your account since the time you posted?

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