Checkin

[Paul11478]

I have a person that requested to rent 3 nights but check on the day of checkin at 2:30 AM as this is when her flight lands.....  Check in is 3PM

It's not rented to anyone else and I just said YES, it's ok.

What do you think?

Paul

[Elisa]

Hi @Paul11478  😊

Thank you for asking this in the community!

Have you found a solution? When is your guest arriving?

I’m mentioning some Hosts who will likely know how to help you:

@Marie8425, @Dave-and-Deb0, @Cheri354 and @Elena4354.

Thank you in advance everyone!

Warm regards🌻,

[Dave-and-Deb0]

Hi @Paul11478,

This is entirely up to you.  However if it were up to me, I would be charging either a full day for checking in at that time or at least some prorated rate.

I look forward to seeing what other hosts would do in this situation.

[Marie8425]

@Paul11478 

First is that flight time actual.  In Hawaii we have a lot of international flights so many come in late but it wasn't unusual and I remember coming in on a late flight was midnight.  Airports don't close but I don't know of any 24 hour airline employees.  Look at the situation before can I charge.