Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello everyone , I hope you’re having a great week! Managing guest messages efficiently is key to a smooth hosting experience. Many hosts rely on tools that help them respond quickly, stay organized, and maintain a consistent tone across conversation... Latest reply by Makenzie-and-Emerson0

I had my lock installed about a montha go. Everything seemd to be working fine with my app. Airbnb assigned a code to a guest and a couple of days before the guest was due, I got a message that read I needed to check my Schlage lock as it was offline. ... Latest reply by Toni7692

  Hello everyone ,I hope you’re having a great week! Hosting guests who travel for work offers unique opportunities and challenges. These guests often value comfort, convenience, and a quiet environment where they can relax after a busy day. Providi... Latest reply by Dinamarta-Jose0

Hi everyone! I’m new to the Community Forum and excited to be here. I recently joined because I’m an Airbnb host and would love to connect with other hosts, learn from your experiences, and share ideas that help create great stays for our guests. Looking ... Latest reply by Elisa

Has anyone else had issues with guests Booking a room in a house ? , thinking they have the whole house . Latest reply by Kristen829

  Hello everyone , I hope you’re having a great week! Every host has a different approach when it comes to accepting reservations. Some prefer “Request to Book” because it gives them the opportunity to review each guest's profile and ask a few question... Latest reply by Elisa

Hey Fellow Hosts - Airbnb's been quietly rolling out a big change globally — ditching the old split-fee model (you pay ~3%, guest pays the rest) for a single 15.5% fee taken straight from host payouts. It's already hit PMS-connected hosts and several cou...

5 years hosting, superhost and near perfect rating We had a guests arrive tonight for a week booking and he immediately had a complaint of a unclean house. He sent us photo of a few crumbs underneath the dining room table and dirt on the bottom of the fr... Latest reply by Jody277

Hi. I have written check-in instructions about lockbox and parking in the browsers view "check-in method". See the image. Instructions are written in Finnish. The view says, this data is shared to the customer 48h before check-in. I always ask customer, i... Latest reply by Oskari6

Hello hosts, happy Thursday! There are many reasons why guests book at the last minute. Sometimes their plans change unexpectedly, they may face an unforeseen situation, or they simply have a busy schedule that prevents them from booking earlier. W... Latest reply by ⁨Cynda--Pronounced-Like-Linda-With-An-S-Sound-⁩0