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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello fellow hosts,I am reaching out for guidance regarding a difficult review situation.Recently, I had a booking where the person who made the reservation never checked in or stayed at my property. Instead, their friends stayed – which makes it a third-... Latest reply by Fee92

I just ran into something that honestly makes no sense. Airbnb gave me a masked phone number for a guest and the number doesn’t work at all. It just doesn’t connect. So I contacted Airbnb support and asked for the real number. They told me they can’t rele... Latest reply by Michele657

Dear Airbnb, Can You Help Responsible Hosts Stay Compliant? I have been hosting on Airbnb for several years, and I always try to follow local laws, even when they make hosting more difficult. Recently I experienced something that made me wonder how Airbnb... Latest reply by ManiKu0

After hosting for a while, I've realized that it's often the little details...not the expensive upgrades....that guests remember most.☺️ A thoughtful welcome message, clear check-in instructions, quality linens, local recommendations, or even a well-organ... Latest reply by Ian58020

  Hello everyone ,I hope you’re having a great week! Hosting guests who travel for work offers unique opportunities and challenges. These guests often value comfort, convenience, and a quiet environment where they can relax after a busy day. Providi... Latest reply by Bea2515

I have a guest who initially booked for 5 days but had to change her date on the day of arrival. She did it twice already. Should I continue accepting her date changes? Latest reply by Joanne1066

5 years hosting, superhost and near perfect rating We had a guests arrive tonight for a week booking and he immediately had a complaint of a unclean house. He sent us photo of a few crumbs underneath the dining room table and dirt on the bottom of the fr... Latest reply by ManiKu0

Hello everyone, I would like to hear about your experience with Instant Book reservations. I have noticed an increasing number of guests who make an Instant Book reservation and then stop responding completely between the booking date and check-in. Despit... Latest reply by Rebecca

Hello everyone , I hope you’re having a great week! Managing guest messages efficiently is key to a smooth hosting experience. Many hosts rely on tools that help them respond quickly, stay organized, and maintain a consistent tone across conversation... Latest reply by Makenzie-and-Emerson0

I had my lock installed about a montha go. Everything seemd to be working fine with my app. Airbnb assigned a code to a guest and a couple of days before the guest was due, I got a message that read I needed to check my Schlage lock as it was offline. ... Latest reply by Toni7692