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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

I have been charged twice for the same booking. How do I request a refund? Best regards, Douwe Latest reply by Staffan6

Below lies the VERY LONG saga of 24 hours in the life of an ABB host when clueless guests invade your inbox with nary a clue about how to travel in the adult world... Read if your inbox is less exciting. Please advise if you're able. Thursday 1233 ... Latest reply by Claire2428

Hi Folks, The Easypick Key Exchange at the Spätkauf is working at Wiener Str. 28, 10997. BUT:1. They are closed on Mondays, and2. Their hours are also a bit tough: 12:00-24:00, AND3. Sometimes they are not open when they should be. So, be careful. Might b... Latest reply by Paula

I logged into the app last night and noticed that my listing was at risk because I "encouraged guest to cancel." It refers to my current reservation, a couple who checked in a few days ago and have not mentioned any issues, nor canceled. Our only comm... Latest reply by Frances3408

Hi everyone, My name is Raila. I just listed my first property on Airbnb and I look forward to the great success many of you have had! I would appreciate any advice or suggestions on my listing. I would like to connect with many of you, feel f... Latest reply by Tokunbo0

Can I post a video to show how to get to my flat? Latest reply by Scott2172

Hello I have a gated property which I also live on. I am trying to find the best way to give my guest access to the main gate as well as their entrance gate as they need to go through those before they get to their unit. I want to be able to assign 1 c... Latest reply by Bhumika

For the lucky 13th in the Tip of the Week series, I thought I would share this tip on asking guests to tidy up before they leave.This was shared by @Sheila646 on a topic where Hosts discussed whether or not guests should pick up before they check out. ... Latest reply by Hosting-Co-0

My host is asking for the driver's license of everyone in my party (4 people). It is unusual and makes me concerned, as I have never had this request before. Is this legit? Latest reply by Mark5676

Hello hello Latest reply by Paula