Compensation

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Compensation

my booking was cancelled 2 days into my 30 day stay, citing the reason that Airbnb will not pay her until later in the month and that and every place available is significantly more expensive, I was offered a full refund but I am still not able to afford a new place because it’s so much more expensive then when I booked, especially considering I’m already in the city I booked initially and have nowhere to go, is there a way to have my host pay the difference for me to have a new place 

Top Answer
Helen3
Top Contributor
Bristol, United Kingdom

It's not clear from your post did your payment not go through or did the host cancel the booking .?

 

Hosts know they get paid normally within a few days of your stay starting .

 

if the host cancelled the booking Airbnb should support you under guest cover and may pay some additional costs 

 

https://www.airbnb.co.uk/help/article/3218

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2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

It's not clear from your post did your payment not go through or did the host cancel the booking .?

 

Hosts know they get paid normally within a few days of your stay starting .

 

if the host cancelled the booking Airbnb should support you under guest cover and may pay some additional costs 

 

https://www.airbnb.co.uk/help/article/3218

Elisa
Community Manager
Community Manager

Hi @Zachary325 😊

I’m really sorry about this!

 

Have you communicated the situation with the host?
What did they tell you?


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