Completed review not being processed - keep getting prompts to write a review

Answered!
Claire2047
Level 2
England, United Kingdom

Completed review not being processed - keep getting prompts to write a review

Hello! I wrote a review right away for a wonderful host, but I keep getting emails telling me to write a review. When I go back into the review, my "public review" box is always empty -- I have re-written and re-submitted it four times now!

 

Why isn't my review being processed? The alert telling me to review the property is not going away.

 

I really want this positive review to go through! I'm afraid it won't in time to meet the 14-day cutoff.

 

Help!

Top Answer

Update: There was something wrong with their system and in the end the AirBnB engineering team couldn’t fix i it so my review did not get published. 

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4 Replies 4
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Claire2047 The review won't be published until the earlier of 14 days or the host reviews you.

Thanks @Mike-And-Jane0 ! Yes, I understand that! But why is Airbnb prompting me to write a review when it’s been completed and why is part of my review missing whenever I check the link they keep sending me? Usually, after I write a review, I don’t get any more prompts to write one. So my review is not being logged as completed. 

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Claire2047 Hmmm - Dunno. I wonder if you could try a different browser or use the app?

Update: There was something wrong with their system and in the end the AirBnB engineering team couldn’t fix i it so my review did not get published.