Disappointments and Frustrations against Airbnb resolutions

Charles-Jason0
Level 1
Iligan City, Philippines

Disappointments and Frustrations against Airbnb resolutions

I am truly disappointed in Airbnb's resolution regarding complaints and damage claims to their guests. I want to raise awareness among my fellow guests that some hosts have a negative attitude towards guests who give low ratings. These hosts may file false damage claims against guests, which is truly alarming.

1 Reply 1
Elisa
Community Manager
Community Manager

Hi @Charles-Jason0 😊

Thank you for posting this in the community!

 

I’m sorry about the situation.

 

Could you share more details? Has a similar situation happened to you before?

Our community would be happy to offer ideas and suggestions.

 

Warm regards🌻,


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