Error in platform

[Adrian2238]

Hi all has anyone experienced since the pricing change all the bookings are coming through for 1 person . My guests are reporting that they place the order for 2 and when they pay it defaults to 1 

subsequently less payment go to myself 

[Helen3]

It doesn't default to one if the guest add the correct numbers staying @Adrian2238 

[Paula]

Hello @Adrian2238, That does sound unusual. Would you be able to take a video recording of your screen while going through the process and share it with me? I can then pass it along to our internal team for review.

In the meantime, I suggest reaching out to the Support team so they can help you understand what might be happening.

Looking forward to hearing from you.