Michele2500 Level 1 Review removal denied despite documented review manipulation... Has anyone else experienced Airbnb refusing to remove what a... Latest reply Has anyone else experienced Airbnb refusing to remove what appears to be a clearly retaliatory review? I have documentation o... Latest reply
El60 Level 1 Towels etc Our host just contacted me to say that their cleaner are no ... Latest reply Our host just contacted me to say that their cleaner are no longer able to provide any towels, bath mats, tea towels and kitc... Latest reply
Angela4744 Level 1 Vetting clients Are there a set of questions anyone uses to determine if a g... Latest reply Are there a set of questions anyone uses to determine if a guest is the right fit? I’ve been getting some inquiries but so ne... Latest reply
Sandra6830 Level 1 Cleaning fee for external agency Dear all, we have a guest who checked in 2 days ago and was ... Dear all, we have a guest who checked in 2 days ago and was supposed to pay the cleaning fee to the agency who supported us w...
Nathan146 Host Advisory Board Member Robust Hospitality: Bringing heart back to hosting Hospitality is a buzzword these days. There are books, YouTu... Latest reply Hospitality is a buzzword these days. There are books, YouTube videos, workshops, self-proclaimed experts, consultants, strat... Latest reply
Tammy-And-Randy0 Level 1 Last minute schedule change request We have had a guest booked for about 6 weeks, the evening pr... Latest reply We have had a guest booked for about 6 weeks, the evening prior to check in for a 3 night stay they are requesting to change ... Latest reply