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Failed code

‎02-06-2026 07:16 AM
Jane5094
Level 1
‎02-06-2026 07:16 AM

Failed code

Been locked out but the codes don’t work help I need to check in today

‎02-06-2026 07:16 AM
3 Replies 3
‎02-06-2026 08:02 AM
Joelle43
Top Contributor
‎02-06-2026 08:02 AM

Hello @Jane5094 

 

You've landed on Airbnb's community center so there's nothing we can do to help unfortunately but I would suggest contacting your host via the phone number that appears under your reservation details or messaging them via Airbnb.

Or you contact customer service directly.

‎02-06-2026 08:02 AM
‎02-06-2026 08:03 AM
Patricia2526
Top Contributor
‎02-06-2026 08:03 AM

Hi @Jane5094 

Contact your host right away through the Airbnb app messaging system. 

‎02-06-2026 08:03 AM
Wednesday
Elisa
Community Manager
Community Manager
Wednesday

Hi @Jane5094 😊, 

I'm sorry about this situation!

Did you contact the host? How is it going? 


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Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center
Wednesday
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