Hello everyone
what do you so when guess did not follow your rules and Airbnb rules.
and also lying about you having insects at your house with no proof to get they money back?
Think I already did:
1-i call the guest to let them know that the are doing its against the rules.
2-message the guest
3- call Airbnb customer service and reported the problem
4- sent Airbnb videos about the guest behavior
5- asked guest provide proof about insects, but did not do it.
6- I sent all the cameras footage to Airbnb.
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