We recently had an inquiry from a female starting she had a ...
We recently had an inquiry from a female starting she had a service animal. We obviously have no issues with service animals ...
Guests for tomorow night just now texted that they are bringing a service dog. We have a no pet policy. I believe they cant get refunded now as its too late and its unfair bc we would surely have tented this weekend.
they have had this reservation at-least a couple weeks and just now are telling us? They put in an alteration request and are saying its a service dog and since Amtrak allows it we have to
This brings up an interesting issue:
Even if you are required to accept service animals for the party who books the property, are you required to accommodate their friends, relatives and unregistered guests?
I truly hope not.
I hope you keep an eye on the situation, and if they leave the dog in your house while they go out, report them to Airbnb for lying about the service animal.
I’m firmly in your corner on this.
I just did some reading on this and it appears that fake service animals outnumber the rare legitimate ones by at least ten to one.
The AKC claims that there are 80 MILLION service dogs in the USA currently. Of course that is nonsense.
In their opinion any pet is a service animal because the owner must somehow benefit or they would get rid of it.
In fact, it appears that there are only about 50,000 legitimate service animals in the USA so you are not likely to encounter one.
We accept dogs and cats, although we would rather not, because we don’t want to have to deal with people who bring them regardless of the rules.
An unintended benefit may be to discourage people who are going to whine about a few animal hairs embedded in the carpet.
In addition, studies have shown that people who live with dogs are far less likely to have allergies, which is a popular excuse for refund demands.
I would ask your guest what she means by “the dog has to sleep with us.”
In the same bed? NO WAY! You might have to replace the mattress.
I tell guests that their dogs must be treated with Frontline or a similar product before checkin “in order to protect themselves from parasites that the dogs will certainly pick up in the forest.”
I also note that animals are not allowed on the beds or furniture at any time, and that the guests will be charged full replacement cost for any damages.
Thanks Brian. My main concern is that other guests may be allergic to or smell the dog and it negatively impacts our listing. Other guests see the no pets policy and expect a pet free space. I feel caught in between.
You definitely have a legitimate concern there.
I suppose you will have to notify the next few guests that you were required to accept a service dog for two nights and tell them that although the space has been thoroughly cleaned and aired, if they have severe allergies they should cancel.
I have a safety issue and would like to post the following in house rules. How do I contact Airbnb?
Owner is seriously allergic to pet dander and has an esophageal Zenker's diverticulum which can lead to serious lung issues, aggravated by allergic reactions. Pet dander lingers even with COVID level cleaning, so for the safety of the host, pets and service animals of any kind cannot be accommodated. Multiple handicap aids, however, are available in the unit.
I have the same issue, both myself and my kids have serious dander allergies, who also may use the house at any time. As do some guests. Yet things are very biased for the rights of emotional or service animal owners with owners or other guests not having any rights for their health.
Airbnb's policy on service or emotional support animals does state:
Health or safety concerns
If your listing includes a shared space and an assistance animal would create a health or safety hazard to you or others (EX: allergies or potential issues with other animals), you don’t have to host the guests with the assistance animal. Please share this information on your listing to avoid any potential disappointment and be clear and polite when communicating with guests about this.