Hi
we have not long been hosts and so far we have had lovely guests , except for the the last two families, we allow dogs , and actually state in the house rules , one small dog only , as our caravan is not big enough to accommodate big dogs ,
the last two families both turned up with two big dogs , I was shocked and did not know hat to say they assured us they were well behaved dogs ,which in actual fact they were , but the second family not so , it’s taken us 2 days to clean the caravan of the mess and we think the dogs weed on the hallway carpet ,and also one day the family went out and left the dogs in the caravan on their own ,
the weather was so hot that day and we didn’t realise until we witnessed them returning back and the dogs running to the door to be let out , the caravan was so messy it states clearly in our listing only one dog allowed and no animals to be left on their own and also in our caravan journal ,
I want to be honest and not give these people a good review because it’s not fair if they do this to other people, but feel not supported by Airbnb over reviews in fact we are now thinking we made a mistake being with Airbnb