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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi, what is the placeholder for guest name for quick replies? My quick replies are not personalized. Latest reply by Alex

I stayed at this property on the 7th to the 8th of August. Neha asked me if I required accommodation for the following week as I told her that I live in Essex but I’m working in Bath I said yes I did need accommodation. She said I could pay cash to her wh... Latest reply by Joan2709

I'd like to report a very bad behavior of **, owner of a property a **, Italy. We rented her house last summer. First of all, she wasn't there at arrival nor at departure. We had to ask the local cafe where was the house and how to come in. Second the toi... Latest reply by Mike-And-Jane0

Hello everyone,We are new hosts on Airbnb and are looking for some help. Our studio is in Braga, very close to the train stattuin and the center. Due to a technical issue, we are unable to host guests during the period October 13th–21st.We are wondering i... Latest reply by Bhumika

Hi there! I'm a travel nurse and I have a cozy travel trailer that I’d love to set up in the loudoun and Fairfax County area of Virginia. I'm reaching out to see if anyone might have some space available where I could park and live in my trailer while I’m... Latest reply by Helen3

Guest NEVER visited or Stayed at property but was allowed to leave a review. She violated Air BnB policy in her messages before arriving so AIR BnB Support cancelled her but still allowed her to leave a review. Upon appeal the autobot AI let it stand. The... Latest reply by David9694

Looking for guidance (and visibility) on a review situation that feels impossible to resolve fairly: What happened Reservation (Jul 31–Aug 1).Guest’s written review is fully positive (“Excellent host… would definitely recommend”).All sub-ratings are 4–5 s... Latest reply by Ridge-and-Dan---RND-Stays0

I have booked an apartmant in France and my host wants me to load my passport infos (due to the French law) to a website checkin.com guestcheckin. Does anyone use this before? Could you inform me? Latest reply by Bhumika

I've been a host for about a year now and love Airbnb. I really like being a guest but hosting is another matter. I've had some strange reviews from guests who didn't respect the guidelines of the house and clearly didn't read the profile. They didn't hav... Latest reply by Michelle3861

Our property is located in an old port city. The house itself is well over 100 years old—charming, exposed wood beams, modern kitchen and original wood floors. All of this invites the occasional critter from time to time. However, we do everything to miti... Latest reply by Melinda438