Support with your bookings

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Hello Everyone, This is my first post to this community. I want to introduce myself and ask a question. I'm Ania and I currently live and host in Cascade/Green Mountain Falls area Colorado. I've only been in Colorado for about year and a half and ... Latest reply by Nancy-Carol0

Hello everyone! help!I'm new to hosting. A guest lied on their message to me as well as the reason for their cancellation in the middle of their stay. In addition they asked for a major refund even though Airbnb gave them a partial refund for a change in... Latest reply by C151

A guest left me a bad review mentioning that we did not provide large blankets and it is false, it had the supports of the conversation where the guest mentioned that everything was fine and asked the airbnb team for help but they refused to withdraw the ... Latest reply by Rebecca70

How do I change a defunct credit card to a new one on existing reservations? Surely other people have the issuing company change their information, as fraud is so rampant. Latest reply by Joelle43

How do we protect ourselves or handle a situation when there is no information about the guest that wants to book? I have had so many bad situations and am tired of it so I do not want to accept people without reviews. I rent a part of the home that I liv... Latest reply by Cheryl706

Hi Airbnb Community, I had a guest rent my home on Airbnb from June 3rd to June 7th, 2021. Unfortunately, when I got to my home on June 7th after the guest checked out, I found the place had been destroyed by the Airbnb Guest who had a massive party at my... Latest reply by Kevin2691

My phone number already in use by others, can you help me to verify my phone number? Latest reply by Bhumika

Booking Made for March 15-19th.Total payout would have been $5491.56.Guest Profile instant booked. Profile had 2 previous 5 star reviews. Communicated with guest throughout the reservation. No red flags. Guest left me a 5 star review and I did the same. ... Latest reply by Ruth1223

Beware of cancelation policy at ** I had a booking there but had to cancel due to husbands broken leg. No refunds after 48hours of booking. I cancelled a month and a half before my booking time. The host and I emailed and she stated in several conversatio... Latest reply by Mike-And-Jane0

Well, I had a trip in Blois at Helene's several weeks ago and I had quite an ordeal afterwards. When I checked-in, I could not find the hairdryer as listed, and the Internet doesn't work well. I reported to the host, she promised to give me one hairdryer ... Latest reply by Thị-Thu-Thủy0