Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

My account was suspended this evening without warning or explanation. I am a superhost for 2.5 years straight! I hold myself and my business to the highest standard. Has anyone else had this happen? What can be done to get someone to listen to me? To get ... Latest reply by Ulrich143

My host wants my passport number and said it’s required information. Is that true? Must I give my passport information? Latest reply by Neo99

AirBnb has no policy regarding the number of guests sharing a single shower. I recently stayed in an AirBnb in Rome from May 1-31st. 2025. The 1st 2 weeks 3 of us shared 1 shower. It was never cleaned. The 3rd week 3 more guests checked in. 6 people shari... Latest reply by Snehal1

I am new in this industry please guide me Villa in Lonavala · ★3.67 · 3 bedrooms · 3 beds · 3 baths Bungalow in Lonavala · 3 bedrooms · 3 beds · 3 baths [Post updated by OCM] Latest reply by Cora-Lee0

Hi , We are new to airbnb with a 2 acres property in NSW Australia. A guest has requested a wedding event be held on the property for 30 guests coming from 10am-10pm with just 8 people staying overnight. Does airbnb cover in the event of a wedding? Latest reply by Joan2709

Has anybody been successful getting a unfair/bad review removed since the last update in March? Latest reply by Margaret491

Where do I find my super host vouchers? Latest reply by Tara0

I made my initial reservation for June 5-8th as anniversary surprise for my husband for our 6 year anniversary, and was so excited when I found a honeymoon suite. We arrive at the room around 6pm check-in and I am very disappointed with what I am seeing. ... Latest reply by Rebecca

Hello fellow Hosts- I have noticed Airbnb's policies increasingly moving towards guest's needs, and further away from the needs of hosts, especially hosts who prefer the security of personally screening people they invite into their home, verses hosts w... Latest reply by Lauren4941

Hello Airbnb Community,We are currently in the process of scaling our short-term rental business and expect to onboard around 50 listings in the coming weeks, with a goal of reaching 100+ listings by the end of the year, including chalets, cottages, and ... Latest reply by Rebecca