Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi, Has anyone had problems receiving their host payouts? I have had two bookings one that was due on the 26th of December 2023 and one due on the 30th of December 2023. I have tried calling airbnb and using the messages but no one is helpful! I have spok... Latest reply by Victoria2178

Hi everyone, I've been hosting for less than a year and recently encountered a situation that seemed like an attempted scam. Here's what happened: A large family rented our place for a wedding. Four days into their stay, we received an early morning call ... Latest reply by Jason2585

Good afternoon community. Share your experience on how to solve this problem. I am a super hostess, I have received many guests myself and for 5 years I was the second host of my super host husband. Great experience in receiving guests. But recently I enc... Latest reply by Paula

Hello fellow host,My last 2 guest has had more guest than stated on reservations. The first on was a 5 day stay and I asked her day before Check out if she brought additional family members that decided to come at the last minute? She stated yes 2, but it... Latest reply by Paula

Hello community. I was faced with a completely incomprehensible situation. I woke up this morning and all three of my ads were blocked. No conflicts with guests, no messages from airbnb support. Of course, I wrote this question myself to the support servi... Latest reply by Paula

Hi all, I received an unusual enquiry today and was wondering had anyone else experienced it. My gut is telling me this is a bit odd. The person sent an enquiry saying they were in the process of confirming the reservation by settling the room (thats how... Latest reply by Rebecca

I am new to the hosting game and I had an inquiry for a 72 day stay. Here are my concerns:1) the person's account is new, joined within the last month. So no host reviews.2) The initial inquiry was in a different language, the translation tool helped in t... Latest reply by Abigail353

I have been an Airbnb host for at least 6 years but my current experience with Airbnb Support is completely unacceptable. My long term guest wants to end her reservation 6 weeks early to move to another location that will be more convenient for her. Per... Latest reply by Rebecca

Any other hosts have this issue wherein they Airbnb Support has been absolutely no help? I've had a guest wreck my place and submitted a case for reimbursement. I provided all the details, pictures, receipts, and invoices there was to support my claim. Th... Latest reply by Rebecca

I am quitting as an Airbnb host after 9 years and over 2500 reviews with a 4.6 rating. They have become increasingly pro guests and dishonest with me about their mistakes. They take no ownership. I have had many sleepless nights in the past month worrying...