Help booking

John7833
Level 1
Egg Harbor Township, NJ

Help booking

I agreed to allow 3 payments to rent for Jan rather than 2. How do we do that? 

3 Replies 3
Helen3
Top Contributor
Bristol, United Kingdom

Why did you do that when that's not possible via Airbnb @John7833 

John7833
Level 1
Egg Harbor Township, NJ

I never considered something so simple could not be accomplished so I told the guest it could be done. Truly pathetic this is not possible. I guess this app wants the entire payment up front. She was asking for 2 or 3 payments..

Helen3
Top Contributor
Bristol, United Kingdom

actually it's not - different STR platforms operate in different ways @John7833 

 

depending on when the booking is for the guest can pay in one or two payments. These options would have been shown to the guest when they went to book.

 

probably worth familiarising yourself with how the platform works - the Airbnb Help website has useful FAQs you can read up on including how payments work .

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