Just recently had a guest booked our spare bedroom. They were a homeless couple. Had a ton of stuff with them that filled our parking spot of our house. Was insistent in bringing it all in. They had a foul odour. Clothes were ripped up. We denied them and got a penalty for it. We changed the house rules so that we won’t get penalized if this were to happen again. Apparently these homeless guests didn’t violate any house rules, so we got penalized. Here are the house rules I added, please let me know your thoughts:
Guests are allowed up to 2 travel cases and one personal bag (such as a backpack or purse). Any additional luggage requires host approval.
The host reserves the right to deny entry to guests who appear intoxicated, aggressive, or unhygienic. This may be determined by strong odors, ripped or dirty clothing, an overall unclean appearance, or any behavior the host considers inappropriate.