Greetings! I'm receiving a “You do not have access to this t...
Latest reply
Greetings! I'm receiving a “You do not have access to this thread” or “Open to see new messages” notification while attemptin...
Latest reply
My host is asking for the driver's license of everyone in my party (4 people). It is unusual and makes me concerned, as I have never had this request before. Is this legit?
Answered! Go to Top Answer
Hi everyone,
When it comes to guests verifying their identity, this Help Center article details when and if it is appropriate: What a Host may ask you for
It is dependant on local laws or may be a requirement in a Hosts house rules to see a form of ID at the point of check-in.
Thanks,
Stephanie
@Bryon, hosts are not 'contractors' . They are generally the 'owners ' of valuable properties which they clean maintain and furnish ,from their own pockets. They purchase all types of goodies for the gusts they know are arriving because 'Airbnb ' ,their 'booking agent ' and contractor, inform them as per their contracted responsibilities. the guest is an unknown entity at this stage because airbnb does not pass on ID to the owner/host. so who is coming to the home , when are they arriving and how many people . after booking the host can now see a pic, only of course if they have asked Airbnb to only allow guest with pics, no avatars , no sunglasses , no obscured faces. this host will probably then ask the guest to show ID. It does not matter if you show it when you arrive as long as you and your face and the ID actually match . this is because hosts like to know who is going to be in their valuable property ,on which ,although they pay all types of insurances , this is not generally enough to cover , the damage that guests do even accidentally . this damage must be fixed immediately before another guest ,as the host only has one house, but unlike a'hotel 'the guest often and generally has acess to ,multiple bedrooms , kitchens ,with some food and all pots pans etcetera, coffe maker ,milk cheese and sometimes a bottle of wine. Sometimes also a lovely garden and hints as to how to make the most out of their trips. But some guests, not you Bryron, literally wreck their hosts homes and do unspeakable things ,which we hosts talk about here often .and the host after , giving the guests 'privacy for a few days , is confronted with .holes in the wall, stolen and broken belongings, food waste dripping from the walls ,and abominable smells , but the lovely host , because someone said it was an infringement of their rights is unable to tell the police or the insurance the name of the guest . so Bryron maybe stay in a hotel ,you can maintain your rights at someone elses expense. Its not you Bryron its us....H
You would not be welcome at my condo in tahoe. The county requires that the host collect a photo ID and save it for 2 years. VHR permits are limited and are given out on a lottery. I would never risk losing mine because someone didnt want to follow the rules. I dont make the rules, but I have to abide by them. You would have a hard time finding a condo in Stateline. You might want to stick with hotels if you are not willing to share your photo ID. Hosts have a lot to lose and its not worth risking fines from the county, or having a person book as a shill for someone else and have a party or something.
Save it for 2 years, where? It's not that I'm not comfortable proving my identity, it's that I'm not comfortable with someone I don't know storing my personal identity documents on what is potentially an insecure laptop, phone, cloud account and/or other places that have no PII compliance requirements and no knowledge of cyber security. You have to understand that while your house may be valuable, my identity in perpetuity is probably more valuable.
If there are rules for us, then there needs to be rules for you as far as protecting _my_ property.
My thoughts, exactly.
Good Lord man, "this" is your origin story for identity theft?
Private property owners have every right to demand identification for all who enter.
No, AirBnB hosts are not 'contractors' of AirBnB. AirBnB is an aggregator of independent contractors.
And hey, tech guy, "PCI compliance" has nothing to do with driver licenses.
I hope your bank bought your raft of nonsense, because it is nonsense.
Hi,
I have the same issue. Host wants me to email my IDs . Was your issue resolved?
@Shenickqua0 It will depend on what country you are renting in. Many European countries require details of ALL guests staying with them.
There were other "red flags" from this host so we booked another house.
I’m going to jump in here. I’ve been hosting since 2005, before Airbnb. Im also an Airbnb Superhost Ambassador.
I have hosts assigned to me who’s accounts get verified under one name then later change to another name without being re-verified.
I’ve changed the name on my profile on my own accounts between my business name and my personal name. I’ve never had to re-verify.
guests can do the same so there is never a guarantee that the person booking is the same person on the Airbnb profile. Fraud goes both ways.
as a host I require a photo ID of the guest responsible for the booking. I disclose this in my listing and state the reason that I’m verifying that the ID matches the profile and they meet my minimum age requirement. I reiterate it immediately after they book so they have 48 hours to cancel if I’ve even used instant book which I usually don’t. I offer them to redact the ID number. I just need their name and address to add to the contract as their primary residence. I also ask them to message the photo of the ID in the Airbnb app.
there are now guest verification services that are encrypted that I’ll be using moving forward.
Guests need to understand that we are handing over access to our investments and we have far more to lose than they do. The trust has to go both ways.
guests and hosts need to vet each other yet I’ve found that users of this platform put far too much trust in it. Do your own due diligence.
if a host has been on the platform for years and has a ton of great reviews I promise they aren’t sharing or selling personal information. Beware of brand new users on either side. Hope this helps.
A host I am working with wants my ID + the 5 adults staying (family) for "Liability Insurance purposes." Is this reasonable? Is this not covered through AirBNB?
It is reasonable. My county mandates that we keep a copy of the photo Id for 2 years. Local laws supersede Airbnb policies.
Not helpful
ROB OPPS MATT
@Eric6464 Eric Airbnb is not some type of 'hotel chain ' it is only a booking agent for the host/owner. Some hosts set themselves up as their personal 'chains ' running multiple hands of units or condos , but ordinary homeowners are not, and receive none of your id , such as credit cards from Airbnb...although they do receive your photo and phone number . All they wish to do usually is check that the person booking and the person turning up are one and the same ,as third party bookings are not allowed on the platform....H
In our county is it’s mandatory to collect a photo id. There are hefty fines for not complying and as a host I could lose my license to rent.
Willing to shgow my ID in person, that's not the issue.
What platform do you use to get their photo ID?
Host is asking me to send the phot to a g... mail address
that part is not ok with me.