Edith86 Level 2 Washington, DC Increase in Cancellations I have recently seen a big increase in cancellations. Have o... I have recently seen a big increase in cancellations. Have others noticed this? Is this due to the economy or something in th...
Hernan-and-Karen0 Level 1 Brisbane, Australia Taking down False Reviews We are superhosts for more than 14 years with 2 properties a... We are superhosts for more than 14 years with 2 properties and really enjoy giving our guests exceed expectation services as ...
Barbara3304 Level 2 Leesburg, FL Doing a review or not Had a guest book a 29-day stay 4 days before check-in. We ha... Latest reply Had a guest book a 29-day stay 4 days before check-in. We have a strict cancellation policy. After her insta book, she read f... Latest reply
Muslim4 Level 10 Almaty, Kazakhstan Per Hour or Fixed Fee for early/late in-person check-in/chec... It is happening very often, now almost every guest has eithe... Latest reply It is happening very often, now almost every guest has either one of those (early/late check-in/check-out). Since I have onl... Latest reply
Andrew3983 Level 1 Guest requested to change a reservation after check-in I am currently hosting a guest who booked for 3 months on a ... Latest reply I am currently hosting a guest who booked for 3 months on a firm cancellation policy. After staying for 2 months, the guest a... Latest reply
Susanne814 Level 1 Guest Complaint of a Gas Leak This just happened to me. I had a guest who booked on 11/28... Latest reply This just happened to me. I had a guest who booked on 11/28/25 and extended their stay to 12/20/25. On 12/6 they messaged m... Latest reply