Host support is AJOKE

Lindsay634
Level 2
Toronto, Canada

Host support is AJOKE

Can someone tell me how I can speak to someone at Airbnb who is a manager and who is not in some far away call centre reading a script?

Airbnb has my listing in the WRONG city and despite talking to MANY, MANY " ambassadors" the problem is still not resolved!!!!

Does someone in the community know how to get in touch with people who can actually solve problems?????

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

Have you tried this @Lindsay634 

 

https://www.airbnb.co.uk/help/article/478

 

both your listings show as being in Toronto - where should they be? 

No because I didn't move!!!!!!  My listing was perfectly fine until Airbnb updated their system and suddenly my apartment is described as being in the WRONG city.  How can I make someone understand this is a problem with Airbnb's system and algorithm!!!!!