House Rules

Max3058
Level 1
Garden Grove, CA

House Rules

Do you send your house rules to guests prior to checking in?

4 Replies 4
Lorna170
Level 10
Swannanoa, NC

@Max3058   Yes.  As the host, it is your responsibility to ensure that your guests are aware of your house rules prior to arrival.  Guests DON'T READ beyond making their reservation.  

Thank you @lorna170.  I just started doing this noticing the same thing.  I guess we have been lucky up to this point and haven't had any guest issues.  But recently, it became clear that we needed to make sure guests were looking at them.  We recently had a group of young guys stay at our place and we sent them the house rules and asked them to acknowledge before sending check-in instructions.  They dinged us for it in their review.  I think we may have too many rules.  Would you be willing to share yours with me or maybe I could send mine to you for your two cents? @Lorna170 

Elisa
Community Manager
Community Manager

Hi @Max3058   😊

Thank you for asking this question here!

 

Did you have time to read @Lorna170 ’s comment?

Do you have a better idea of what to do now?

 

I'm also tagging a few hosts to see if they’d like to share how they manage this: @Angela1056@Beverley120@Bob297@Brian2659@Calvin173@Chamitha0 and @Dave1388.

Thank you in advance, everyone!

 

Looking forward to hearing from you!

 

Warm regards 🌻


-----


Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center
Angela1056
Top Contributor
Linarolo, Italy

Yes @Max3058 , as soon as a booking is confirmed we send the House Rules together with the Short Term lease agreement which is mandatory if you do STR in Italy.